Finance, economics, credit, hospitality. A.B. in economics from the University of Chicago.
Could tipping at restaurants become a thing of the past?
Some activists and commentators criticize the practice of tipping at restaurants, often alleging that tipped workers like servers and bartenders are underpaid.
The future of guest room technology
In-room technology once meant a phone and a television, but now hotels equip guests’ rooms with sophisticated devices and systems.
How robotics could change the hotel industry
Hotels are already using robots to serve guests.
How to stay safe when you work hotel night shifts
Working the night shift at a hotel's front desk is a vulnerable position for employees.
Falling in love on the job... is it ever ok?
People are often warned not to mix romance with their job, but dating a coworker has led to some happy, long-term relationships.